Help Center

How can we help?

Find answers about website scanning, report interpretation, integrations, and more.

Getting Started

Running Your First Website Scan

Learn how to paste a URL and get a complete website analysis in about 30 seconds.

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Understanding Your Scan Report

A walkthrough of the report sections: brief, drivers, action plan, confidence, and evidence.

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Website Analysis

Message & Offer Analysis

How Website Advisor evaluates your messaging clarity, audience targeting, proof, and CTA hierarchy.

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Path to Conversion Analysis

How the scan evaluates visitor journey quality, friction points, dead ends, and follow-on pages.

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Private Path & Authenticated Page Scanning

How to scan pages behind login walls, onboarding flows, and checkout paths.

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SEO & Performance

Technical Trust & Performance Audit

How Website Advisor checks runtime stability, Lighthouse scores, security headers, caching, and mobile readiness.

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SEO & Discoverability Checks

How the scan evaluates robots.txt, sitemap.xml, meta tags, and search engine readiness.

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Integrations

Monitoring & Scheduled Scans

Set up recurring scans with email digests to track your site over time.

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GA4, Plausible & Search Console Integrations

Import live analytics data from Google Analytics 4, Plausible, and Google Search Console into your reports.

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Pro Features

Competitor Benchmarking

How to add competitor URLs and compare your site against up to three rivals.

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AI-Powered Fix Advice

How the AI fix advisor generates step-by-step guidance for each issue in your report.

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FAQ

Plans, Pricing & Billing

What is included in the free plan, what Pro unlocks, and how billing works.

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Account Management & Security

How to manage your account, reset your password, and understand session security.

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Troubleshooting

My Scan Is Not Completing

Common reasons a scan might fail or time out, and how to resolve them.

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My Scores Seem Wrong or Unexpected

Why scores might differ from your expectations and how to improve report accuracy.

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